Get Order Information
Retrieve order information by specified order number.
Resource URL
Newegg.com: https://api.newegg.com/marketplace/ordermgmt/order/orderinfo?sellerid={sellerid}&version={version}
Note: Please make sure your request URL is all in lower case (except for Seller ID) and cannot contain any blank spaces or line breaks.
Parameters
| Name | Required? | Description |
| sellerid | Yes | Your seller ID on Newegg Marketplace |
| version | Yes | Available version numbers:
304 |
Resource Information
| HTTP Method | Authentication? | Request Formats | Response Formats | Rate Limited? |
| PUT | Required | XML, Json | XML, Json | 1000 request per hour |
Request Body
| Attribute | Required? | Format | Description |
| IssueUser | No | String | Specify your eligible seller account (email address) here. |
| OperationType | Yes | String | Fixed value: GetOrderInfoRequest |
| PageIndex | No | Integer | Current page index
If left blank, will use 1 as default. |
| PageSize | No | Integer | Return records count in one page. (Max is 100 per page)If left blank, will use 100 as default. |
| OrderNumber | No | Integer | Newegg order number
Ignores other search conditions (request |
| SellerOrderNumber | No | String | The seller order number
This is available for sellers using SBN (Shipped by Newegg) to fulfill multichannel orders. If not specify Newegg order number in field “OrderNumber”, ignores other search conditions (request criteria) and only apply the query result on seller order numbers specified in this field. Available version: 307 |
| Status | No | Integer | Available values:
0: Unshipped If left blank, will return orders in all order status |
| OrderDownloaded | No | Integer | Available values:
0: False (Default): include downloaded orders |
| Type | No | Integer | Available values:
0: All (Default) |
| VoidSoon | No | Integer | The order will be auto voided after 24 or 48 hours.
Available values: 24 |
| OrderDateFrom | No | String | Order Date From (Pacific Standard Time)
Please refer to the Acceptable Date Format |
| OrderDateTo | No | String | Order Date To (Pacific Standard Time)
Please refer to the Acceptable Date Format |
| CountryCode | No | String | The country for your orders.
Only the ISO standard 3-digit codes are accepted. To review the complete list of available values, please download the following: |
| PremierOrder | No | String | Available values:
0: All (Default) |
Schema: GetOrderInfoRequest.xsd
Example: XML, Request
PUT https://api.newegg.com/marketplace/ordermgmt/order/orderinfo?sellerid={sellerid}&version={version}
Authorization: 720ddc067f4d115bd544aff46bc75634
SecretKey: 21EC2020-3AEA-1069-A2DD-08002B30309D
Content-Type: application/xml
Accept: application/xml
<NeweggAPIRequest>
<OperationType>GetOrderInfoRequest</OperationType>
<RequestBody>
<PageIndex>1</PageIndex>
<PageSize>10</PageSize>
<RequestCriteria>
<OrderNumberList>
<OrderNumber>159243598</OrderNumber>
<OrderNumber>41473642</OrderNumber>
</OrderNumberList>
<SellerOrderNumberList>
<SellerOrderNumber>SO159243598</SellerOrderNumber>
<SellerOrderNumber>SO41473642</SellerOrderNumber>
</SellerOrderNumberList>
<Status>1</Status>
<Type>1</Type>
<OrderDateFrom>2011-01-01 09:30:47</OrderDateFrom>
<OrderDateTo>2011-12-17 09:30:47</OrderDateTo>
<OrderDownloaded>0</OrderDownloaded>
<CountryCode>USA</CountryCode>
<PremierOrder>1</PremierOrder>
</RequestCriteria>
</RequestBody>
</NeweggAPIRequest>
Example: Json, Request
PUT https://api.newegg.com/marketplace/ordermgmt/order/orderinfo?sellerid={sellerid}&version={version}
Authorization: 720ddc067f4d115bd544aff46bc75634
SecretKey: 21EC2020-3AEA-1069-A2DD-08002B30309D
Content-Type: application/json
Accept: application/json
{
"OperationType": "GetOrderInfoRequest",
"RequestBody": {
"PageIndex": "1",
"PageSize": "10",
"RequestCriteria": {
"OrderNumberList": {
"OrderNumber": [
"159243598",
"41473642"
]
},
"SellerOrderNumberList": {
"SellerOrderNumber": [
"SO159243598",
"SO41473642"
]
},
"Status": "1",
"Type": "1",
"OrderDateFrom": "2011-01-01 09:30:47",
"OrderDateTo": "2011-12-17 09:30:47",
"OrderDownloaded": 0,
"CountryCode": "USA",
"PremierOrder": "1"
}
}
}
Response Body
| Attribute | Format | Description |
| IsSuccess | String | Used to identify the operation of Get Order Info is successful True or False. |
| SellerID | String | Your seller ID |
| OperationType | String | Fixed value: GetOrderInfoResponse |
| TotalCount | Integer | Total number of records |
| TotalPageCount | Integer | Total page count |
| PageSize | Integer | How many records in a page |
| PageIndex | Integer | Current page index |
| SellerID | String | Seller ID |
| OrderNumber | Integer | Newegg Order number |
| SellerOrderNumber | String | Order number, assigned by seller.
This is available for sellers using SBN (Shipped by Available version: 307 |
| InvoiceNumber | Integer | The Invoice Number |
| OrderDownloaded | String | False: Order has not been downloaded yet. True: Order downloaded already.When order is shipped, this field will automatically become “True”. |
| OrderDate | String | Create date |
| OrderStatus | Integer | The Order Status:
0: Unshipped |
| OrderStatusDescription | String | The Order Status Description
Unshipped for order status code: 0 |
| CustomerName | String | Customer name |
| CustomerPhoneNumber | String | Phone number of customer |
| CustomerEmailAddress | String | The masked customer email address, you can reach to the customer through this email address.
For example: |
| ShipToAddress1 | String | Shipped to address of customer |
| ShipToAddress2 | String | Shipped to address line 2 of customer |
| ShipToCityName | String | Shipped to city name |
| ShipToStateCode | String | Shipped to state |
| ShipToZipCode | String | Shipped to zip code |
| ShipToCountryCode | String | Shipped to country, i.e. United Kingdom |
| ShipService | String | The order’s shipping service:
Shipped By Newegg Note: That the following shipping services are for indicating Newegg Premier orders, you should ship the order as soon as the service required. Please contact datafeeds@newegg.com for more |
| ShipToFirstName | String | Ship to first name |
| ShipToLastName | String | Ship to last name |
| ShipToCompany | String | Ship to company |
| OrderItemAmount | Decimal | Order’s item(s) total amount
Note: All amounts are set in U.S. Dollars (USD). |
| ShippingAmount | Decimal | Order’s shipping Amount
Note: All amounts are set in U.S. Dollars (USD). |
| DiscountAmount | Decimal | Order’s total discount amount
Note: All amounts are set in U.S. Dollars (USD). |
| OrderQty | integer | Order’s total item quantity |
| RefundAmount | Decimal | The order’s refund amount
Note: All amounts are set in U.S. Dollars (USD). |
| SalesTax | Decimal | Order’s sales tax
Note: All amounts are set in U.S. Dollars (USD). Available version: 305, 306 |
| VATTotal | Decimal | International Value Additional Tax Total
Note: All amounts are set in U.S. Dollars (USD). Available version: 306 |
| DutyTotal | Decimal | International Duty Total
Note: All amounts are set in U.S. Dollars (USD). Available version: 306 |
| OrderTotalAmount | Decimal | Order’s total amount
Note: All amounts are set in U.S. Dollars (USD). |
| IsAutoVoid | String | If an order was auto voided by Newegg system, then the value is true. Otherwise, value is false. |
| SalesChannel | Integer | Order sales channel:
0: Newegg order |
| FulfillmentOption | integer | Order fulfillment option:
0: Ship by seller |
| SellerPartNumber | String | Seller part number of item |
| NeweggItemNumber | String | Newegg number of item |
| MfrPartNumber | String | Manufacture part number of item |
| UPCCode | String | UPC code of item |
| Description | String | Web short title of item |
| OrderedQty | Integer | Ordered quantity of item |
| ShippedQty | integer | Shipped quantity of item |
| UnitPrice | Decimal | The final price per unit of the item appearing in customer’s shopping cart.
Note: All amounts are set in U.S. Dollars (USD). |
| ExtendUnitPrice | Decimal | Item’s total charge (Item Unit Price x Quantity Ordered)
Note: All amounts are set in U.S. Dollars (USD). |
| ExtendShippingCharge | Decimal | Item’s total shipping charge (Item Unit Shipping Price x Quantity Ordered)
Note: All amounts are set in U.S. Dollars (USD). |
| ExtendSalesTax | Decimal | Item’s total sales tax charge
NOTE: All amounts are set in U.S. Dollars (USD). Available version: 305, 306 |
| ExtendVAT | Decimal | Item’s total Value Additional Tax charge
Note: All amounts are set in U.S. Dollars (USD). Available version: 306 |
| ExtendDuty | Decimal | Item’s total Duty charge
NOTE: All amounts are set in U.S. Dollars (USD). Available version: 306 |
| Status | Integer | Available values:
1: Unshipped |
| StatusDescription | String | Available values:
Unshipped for status code: 1 |
| PackageType | String | The package type:
Shipped |
| ShipCarrier | String | Package’s actual ship Carrier |
| ShipService | String | Package’s actual ship Service |
| TrackingNumber | String | Package’s tracking number |
| ShipDate | String | Package’s ship date (Pacific Standard Time) |
| SellerPartNumber | String | Seller part number of item |
| MfrPartNumber | String | Manufacture part number of item |
| ShippedQty | String | Shipped quantity of item |
| Memo | String | Other information |
| ResponseDate | String | Response date (Pacific Standard Time) |
Schema: GetOrderInfoResponse.xsd
Example: XML, Response
<?xml version="1.0" encoding="utf-8"?>
<NeweggAPIResponse>
<IsSuccess>true</IsSuccess>
<SellerID>A006</SellerID>
<OperationType>GetOrderInfoResponse</OperationType>
<ResponseBody>
<PageInfo>
<TotalCount>2</TotalCount>
<TotalPageCount>1</TotalPageCount>
<PageSize>10</PageSize>
<PageIndex>1</PageIndex>
</PageInfo>
<OrderInfoList>
<OrderInfo>
<SellerID>A006</SellerID>
<OrderNumber>41473642</OrderNumber>
<SellerOrderNumber>2153930</SellerOrderNumber>
<InvoiceNumber>0</InvoiceNumber>
<OrderDownloaded>true</OrderDownloaded>
<OrderDate>1/23/2012 7:33:05</OrderDate>
<OrderStatus>4</OrderStatus>
<OrderStatusDescription>Voided</OrderStatusDescription>
<CustomerName>WY SD</CustomerName>
<CustomerPhoneNumber>123-223-3223</CustomerPhoneNumber>
<CustomerEmailAddress>gdv6l0viwo4l7j1d@marketplace.newegg.com</CustomerEmailAddress>
<ShipToAddress1>149 Kenwood Dr</ShipToAddress1>
<ShipToAddress2 />
<ShipToCityName>Newcastle</ShipToCityName>
<ShipToStateCode>WY</ShipToStateCode>
<ShipToZipCode>82701</ShipToZipCode>
<ShipToCountryCode>UNITED STATES</ShipToCountryCode>
<ShipService>Media Mail (7-14 business days)</ShipService>
<ShipToFirstName>WY</ShipToFirstName>
<ShipToLastName>SD</ShipToLastName>
<ShipToCompany />
<OrderItemAmount>0</OrderItemAmount>
<ShippingAmount>0.00</ShippingAmount>
<DiscountAmount>0.00</DiscountAmount>
<RefundAmount>0</RefundAmount>
<SalesTax />
<VATTotal />
<DutyTotal />
<OrderTotalAmount>0.00</OrderTotalAmount>
<OrderQty>1</OrderQty>
<IsAutoVoid>true</IsAutoVoid>
<SalesChannel>0</SalesChannel>
<FulfillmentOption>1</FulfillmentOption>
<ItemInfoList>
<ItemInfo>
<SellerPartNumber>A00655467241</SellerPartNumber>
<NeweggItemNumber>9SIA0060823129</NeweggItemNumber>
<MfrPartNumber>55467241</MfrPartNumber>
<UPCCode />
<Description>test creation test item</Description>
<OrderedQty>1</OrderedQty>
<ShippedQty>0</ShippedQty>
<UnitPrice>1.00</UnitPrice>
<ExtendUnitPrice>1.03</ExtendUnitPrice>
<ExtendShippingCharge>1.03</ExtendShippingCharge>
<ExtendSalesTax />
<ExtendVAT />
<ExtendDuty />
<Status>3</Status>
<StatusDescription>Canceled</StatusDescription>
</ItemInfo>
</ItemInfoList>
<PackageInfoList />
</OrderInfo>
<OrderInfo>
<SellerID>A006</SellerID>
<OrderNumber>159243598</OrderNumber>
<SellerOrderNumber>2153930</SellerOrderNumber>
<InvoiceNumber>82961992</InvoiceNumber>
<OrderDownloaded>true</OrderDownloaded>
<OrderDate>1/18/2012 1:05:18</OrderDate>
<OrderStatus>3</OrderStatus>
<OrderStatusDescription>Invoiced</OrderStatusDescription>
<CustomerName>WY SD</CustomerName>
<CustomerPhoneNumber>123-223-3223</CustomerPhoneNumber>
<CustomerEmailAddress>gdv6l0viwo4l7j1d@marketplace.newegg.com</CustomerEmailAddress>
<ShipToAddress1>149 Kenwood Dr</ShipToAddress1>
<ShipToAddress2 />
<ShipToCityName>Newcastle</ShipToCityName>
<ShipToStateCode>WY</ShipToStateCode>
<ShipToZipCode>82701</ShipToZipCode>
<ShipToCountryCode>UNITED STATES</ShipToCountryCode>
<ShipService>Media Mail (7-14 business days)</ShipService>
<ShipToFirstName>WY</ShipToFirstName>
<ShipToLastName>SD</ShipToLastName>
<ShipToCompany />
<OrderItemAmount>2.00</OrderItemAmount>
<ShippingAmount>10.00</ShippingAmount>
<DiscountAmount>1.00</DiscountAmount>
<RefundAmount>0</RefundAmount>
<SalesTax />
<VATTotal />
<DutyTotal />
<OrderTotalAmount>11.00</OrderTotalAmount>
<OrderQty>2</OrderQty>
<IsAutoVoid>false</IsAutoVoid>
<SalesChannel>0</SalesChannel>
<FulfillmentOption>1</FulfillmentOption>
<ItemInfoList>
<ItemInfo>
<SellerPartNumber>A006ZX-35833</SellerPartNumber>
<NeweggItemNumber>9SIA0060845543</NeweggItemNumber>
<MfrPartNumber>ZX-35833</MfrPartNumber>
<UPCCode>431573000287</UPCCode>
<Description>GYRO Huge Metal Goliath 3.5CH Electric RTF RC Helicopter</Description>
<OrderedQty>2</OrderedQty>
<ShippedQty>2</ShippedQty>
<UnitPrice>1.00</UnitPrice>
<Status>2</Status>
<StatusDescription>Shipped</StatusDescription>
<ExtendUnitPrice>1.03</ExtendUnitPrice>
<ExtendShippingCharge>1.03</ExtendShippingCharge>
<ExtendSalesTax />
<ExtendVAT />
<ExtendDuty />
</ItemInfo>
</ItemInfoList>
<PackageInfoList>
<PackageInfo>
<PackageType>Shipped</PackageType>
<ShipCarrier>UPS</ShipCarrier>
<ShipService>342</ShipService>
<TrackingNumber>2342424</TrackingNumber>
<ShipDate>1/18/2012 16:59:15</ShipDate>
<ItemInfoList>
<ItemInfo>
<SellerPartNumber>A006ZX-35833</SellerPartNumber>
<MfrPartNumber>ZX-35833</MfrPartNumber>
<ShippedQty>2</ShippedQty>
</ItemInfo>
</ItemInfoList>
</PackageInfo>
</PackageInfoList>
</OrderInfo>
</OrderInfoList>
</ResponseBody>
<Memo />
<ResponseDate>2/22/2012 16:51:03</ResponseDate>
</NeweggAPIResponse>
Example: Json, Response
{
"NeweggAPIResponse": {
"IsSuccess": "true",
"SellerID": "A006",
"OperationType": "GetOrderInfoResponse",
"ResponseBody": {
"PageInfo": {
"TotalCount": "2",
"TotalPageCount": "1",
"PageSize": "10",
"PageIndex": "1"
},
"OrderInfoList": {
"OrderInfo": [
{
"SellerID": "A006",
"OrderNumber": "41473642",
"SellerOrderNumber": "2153930",
"InvoiceNumber": "0",
"OrderDownloaded": "true",
"OrderDate": "1/23/2012 7:33:05",
"OrderStatus": "4",
"OrderStatusDescription": "Voided",
"CustomerName": "WY SD",
"CustomerPhoneNumber": "123-223-3223",
"CustomerEmailAddress": "gdv6l0viwo4l7j1d@marketplace.newegg.com",
"ShipToAddress1": "149 Kenwood Dr",
"ShipToAddress2": "",
"ShipToCityName": "Newcastle",
"ShipToStateCode": "WY",
"ShipToZipCode": "82701",
"ShipToCountryCode": "UNITED STATES",
"ShipService": "Media Mail (7-14 business days)",
"ShipToFirstName": "WY",
"ShipToLastName": "SD",
"ShipToCompany": "",
"OrderItemAmount": "0",
"ShippingAmount": "0.00",
"DiscountAmount": "0.00",
"RefundAmount": "0",
"SalesTax": "",
"VATTotal": "",
"DutyTotal": "",
"OrderTotalAmount": "0.00",
"OrderQty": "1",
"IsAutoVoid": "true",
"SalesChannel": "0",
"FulfillmentOption": "1",
"ItemInfoList": {
"ItemInfo": {
"SellerPartNumber": "A00655467241",
"NeweggItemNumber": "9SIA0060823129",
"MfrPartNumber": "55467241",
"UPCCode": "",
"Description": "test creation test item",
"OrderedQty": "1",
"ShippedQty": "0",
"UnitPrice": "1.00",
"ExtendUnitPrice": "1.03",
"ExtendShippingCharge": "1.03",
"ExtendSalesTax": "",
"ExtendVAT": "",
"ExtendDuty": "",
"Status": "3",
"StatusDescription": "Canceled"
}
}
},
{
"SellerID": "A006",
"OrderNumber": "159243598",
"SellerOrderNumber": "2153930",
"InvoiceNumber": "82961992",
"OrderDownloaded": "true",
"OrderDate": "1/18/2012 1:05:18",
"OrderStatus": "3",
"OrderStatusDescription": "Invoiced",
"CustomerName": "WY SD",
"CustomerPhoneNumber": "123-223-3223",
"CustomerEmailAddress": "gdv6l0viwo4l7j1d@marketplace.newegg.com",
"ShipToAddress1": "149 Kenwood Dr",
"ShipToAddress2": "",
"ShipToCityName": "Newcastle",
"ShipToStateCode": "WY",
"ShipToZipCode": "82701",
"ShipToCountryCode": "UNITED STATES",
"ShipService": "Media Mail (7-14 business days)",
"ShipToFirstName": "WY",
"ShipToLastName": "SD",
"ShipToCompany": "",
"OrderItemAmount": "2.00",
"ShippingAmount": "10.00",
"DiscountAmount": "1.00",
"RefundAmount": "0",
"SalesTax": "",
"VATTotal": "",
"DutyTotal": "",
"OrderTotalAmount": "11.00",
"OrderQty": "2",
"IsAutoVoid": "false",
"SalesChannel": "0",
"FulfillmentOption": "1",
"ItemInfoList": {
"ItemInfo": {
"SellerPartNumber": "A006ZX-35833",
"NeweggItemNumber": "9SIA0060845543",
"MfrPartNumber": "ZX-35833",
"UPCCode": "431573000287",
"Description": "GYRO Huge Metal Goliath 3.5CH Electric RTF RC Helicopter",
"OrderedQty": "2",
"ShippedQty": "2",
"UnitPrice": "1.00",
"Status": "2",
"StatusDescription": "Shipped",
"ExtendUnitPrice": "1.03",
"ExtendShippingCharge": "1.03",
"ExtendSalesTax": "",
"ExtendVAT": "",
"ExtendDuty": ""
}
},
"PackageInfoList": {
"PackageInfo": {
"PackageType": "Shipped",
"ShipCarrier": "UPS",
"ShipService": "342",
"TrackingNumber": "2342424",
"ShipDate": "1/18/2012 16:59:15",
"ItemInfoList": {
"ItemInfo": {
"SellerPartNumber": "A006ZX-35833",
"MfrPartNumber": "ZX-35833",
"ShippedQty": "2"
}
}
}
}
}
]
}
},
"Memo": "",
"ResponseDate": "2/22/2012 16:51:03"
}
}
Request Failure Errors
For common HTTP error responses, please refer to Failed Response Error Code List.
Example: XML, Response
<?xml version="1.0" encoding="utf-8"?>
<Errors>
<Error>
<Code>CE001</Code>
<Message>SellerID cannot be null or empty</Message>
</Error>
</Errors>
Example: Json, Response
[
{
"Code": "CE001",
"Message": "SellerID cannot be null or empty"
}
]
Last updated: October 15, 2018