Order Management
The Order Management service group contains functions that will allow you to perform order related operations such as get order info, status, update order status, remove items, confirm orders… etc.
| Function | Available for Platform(s) | Description |
| Get Order Status | All | Get the order status by specified order number of existing order. |
| Cancel Order | All | Cancel order by specific order number. |
| Ship Order | All | Ship order by specific order number. |
| Order Confirmation | All | Notify Newegg to mark the orders you have downloaded. You will be able to exclude these downloaded orders in the Get Order Info API’s through OrderDownloaded filter. |
| Remove Item | All | Remove item from specified order. If all items removed from an order, order status becomes void. Note: Only supports orders that is fulfilled by seller. |
| Get Order Information | Newegg.com | Submit a request to get the orders from the account. |
| Get Order Information | Neweggbusiness.com | Submit a request to get the orders from the account. |
| Get Order Information | Newegg.ca | Submit a request to get the orders from the account. |
| Get SBN (Shipped by Newegg) Order Cancellation Request Result | All | Get the status of specified SBN (Shipped by Newegg) cancellation request. |
| Get Additional Order Information | Newegg.com | Retrieve the additional info for Newegg Global order including:
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Last updated: April 1, 2019